Shipping policy

Shopping Guide
Members who have successfully purchased can choose SF Express delivery or pick up at the "Top Win" office.

i. SF Express Delivery
Free shipping for orders over HKD 800.
Delivery fee: $30 (covers commercial areas/SF Express Stations/SF Locker/residential addresses).
Items will be dispatched within 72 hours after purchase. Delivery typically takes up to 72 hours after dispatch.
Specific delivery dates or time slots cannot be requested for delivery items.
Customers must provide accurate personal details and shipping address during purchase to facilitate delivery arrangements.

ii. Pick Up at "Top Win" Office
Redemption period: Within 3-14 days after purchase.
(Please contact us at ‪WhatsApp/ WeChat ‪+852 6638 2669‬ at least one day in advance to schedule your visit).

Office hours:
Monday to Friday: 09:00am–18:30pm
Closed on Saturdays, Sundays, and public holidays.

Office address:
33/F, Sunshine Plaza, 353 Lockhart Road, Wanchai, Hong Kong